Privacy policy

Privacy Policy of My Souq

This policy explains how the My Souq website and its associated applications collect, use, share, and protect personal information. My Souq aims to connect users with runners for the shipping or delivery of food and grocery items from partner restaurants or stores. This policy also applies to mobile applications developed to interact with our services.

Information Collected

Information Provided by the Web Browser

We collect information such as:

  • Name
  • Contact number
  • Postal address
  • Email address
  • Location information

We also log data that your browser shares, such as:

  • Browser type
  • Language
  • Date and time of the visit
  • IP address

Personal Information

To use our services, you must create an account. Required information includes:

  • Name
  • Phone number
  • Email address

You may also provide demographic information and review your profile at any time.

Payment Information

To make online payments, you will need to provide bank account information, debit card, and credit card details.

Cookies and Similar Technologies

Session and Persistent Cookies

We use cookies to:

  • Track users
  • Enable certain features
  • Analyze site usage

Web Beacons

Web beacons may be used to track the effectiveness of our communications.

Advertising Cookies

Third parties, such as Google, may use cookies to display relevant ads and measure their effectiveness.

Google Analytics

We use Google Analytics to collect anonymous information about site usage. No personal data will be associated with these anonymous data.

Acceptance

By using this site, you agree to our privacy policy. We encourage you to read this policy carefully to understand how we protect your personal information.